The Microsoft Dynamics CRM 4.0 Certification enables professionals to maximise the functional use of the latest version of the Dynamics CRM business solution. With the Microsoft Dynamics CRM Certification, you can easily distinguish yourself as an expert in CRM 4.0. After completing our course at Firebrand Training, you?l have more than just your certification. You?l have the academic, strategic and hands-on experience you need to successfully implement and manage the latest Dynamics CRM management system.
The goal of our 8 day accelerated Microsoft Dynamics CRM 4.0 Certification course is to provide IT professionals with the knowledge and skills necessary to install, configure and administer Microsoft?/sup> Dynamics CRM 4.0. This is an accelerated, fully immersed course, designed upon the job-related tasks of company environments.
Firebrand Training is unlike any other “boot camp”. With Firebrand Training, you will learn more. We offer accelerated training courses that ensure professionals will emerge with thorough knowledge of the products in the shortest possible timescale.Â
Instructors are available at all times to provide individual and group attention, lead lab exercises and practice sessions, and ensure the students’ success. Our attention to detail shows in our unsurpassed instruction and customer service, our classroom and testing facilities, and our individual and corporate success stories.
From the skilful crafting of our unique curriculum and careful selection of courseware to ensuring your comfort in the training environment, Firebrand Training is the best way to obtain Dynamics CRM 4.0 skills. Other training providers cannot match our commitment to quality instruction-led training and top-notch educational facilities.
CRM 4.0 Training Resources
Partners enrolled in a Partner Service Plan for Microsoft Dynamicsâ„¢ now have unlimited organizational access to online training for Microsoft Dynamics and related business products. If you are not enrolled in a Partner Service Plan, learn more at PartnerSource > Services & Service Plans > Partner Service Plans to choose the plan that is right for your organization!
Our first wave of training for Microsoft Dynamics CRM 4.0 is now available. Customers and partners enrolled in a service plan may download online training manuals for the following courses:
What’s New in Microsoft Dynamics CRM 4.0 Course Number 8910
This one-day training material provides individuals with the knowledge and skills to begin planning for Microsoft Dynamics CRM 4.0.
 Installation and Deployment in Microsoft Dynamics CRM 4.0 Course Number 8911
This three-day training material provides individuals with the tools to install and configure Microsoft Dynamics CRM 4.0. The training material focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics CRM, and the installation instructions for the primary Microsoft Dynamics CRM components: the Microsoft Dynamics CRM Server, the E-Mail Router, and Microsoft Dynamics CRM for Office Outlook.Â
 Customization and Configuration in Microsoft Dynamics CRM 4.0 Course Number 8912
This three-day training material provides individuals with the tools to configure and customize Microsoft Dynamics CRM 4.0. Configuration topics include setting up business management functions such as:
 Business units
 Users Teams
 Security privileges and roles System Settings
 Multilingual User Interface Language Packs
 Currency Exchange Rates
 Multiple Organizations
The training material also focuses on using the Microsoft Dynamics CRM 4.0 Customization tools to customize the following system components: Forms, Views, Entities, Attributes, Relationships, and Entity Mappings.
Applications in Microsoft Dynamics CRM 4.0 Course Number 8913
This three-day training material explores the Microsoft Dynamics CRM application from a user’s perspective. Application functionality covered in the training material includes: Sales Management, Marketing Automation, Service Management and Service Scheduling.
E-learning and certification exams will also be available soon. All of these manuals will also be available in an e-learning format in February and certification exams will become available in the April/May timeframe.
