HP Certified Professional Supporting OVSAM (OpenView Storage Area Manager)
Exam #HP1-243
Exam Preparation Guide
Purpose of the exam prep guide
The intent of this guide is to set expectations about the content and the context of the exam and to help candidates prepare for the exam. In this guide, you will find recommended HP training courses, reference and study material help you achieve a successful passing score.
Studies conducted by HP and Prometric show that a combination of course attendance and self-study maximizes the likelihood of passing the exam on the first attempt.
Audience
The Supporting OVSAM (OpenView Storage Area Manager), HP1-243 exam
is for OVSAM 3.X Service and Support. Examples of job roles include:
? HP Services field engineers, call center personnel, and other field personnel who provide installation and/or operational support assistance for the OVSAM product suite.
? HP Channel Partners who provide installation and/or operational support assistance for the OVSAM product suite.
General areas of content include:
? Storage fundamentals required to support OVSAM
? The HP Product and Solutions Portfolio and where it is used
? Planning and design to effectively deploy OVSAM solutions
? OVSAM startup, installation, configuration & upgrade work
? Perform management, troubleshooting and repair practices &
procedures
Certification requirements
The Supporting OVSAM exam is an ASE (Accredited Systems Engineer – Online) elective and certifies people to perform OVSAM installation, start-up and warranty authorization work.
Prerequisites
? AIS StorageWorks Certification
? Passing scores on the following core exams:
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Supporting OVSAM (OpenView Storage Area Manager) (HP1-243) Exam Preparation Guide
� HP0-680 � Implementing Enterprise Virtual Array
� HP0-831 � Designing and Implementing SAN Solutions
� HP0-714 � HP OpenView Storage Area Manager Fundamentals
� HP0-860 � Implementing HP Storage Software Solutions
Exam details
This Supporting OVSAM (HP1-243) exam is a beta exam. This means that you will see all the questions in the exam pool. During the final �live� exam, you will see only those items that remain after the beta test.
You will receive a score report with your results after beta testing is complete which you can use to identify areas of strength and learn about areas to improve upon for the live exam.
Please allow 3-5 months, after you have taken the beta exam, to receive your score report.
At the beginning of the exam, you will be asked to answer several survey questions. The survey has been designed to assist the exam development team define the final exam forms and set the passing score. Your honest responses will assist the exam team in properly tailoring this exam to the appropriate audience.
? Number of items: 202
? Item types: Multiple choice and drag-and-drop.
? Time commitment: 4 hours
? Reference Material: No on-line or hard copy reference material will be allowed at the testing site.
Comments on the exam
During the exam, participants can make specific comments about the items
(i.e., accuracy, appropriateness to audience, etc). HP welcomes these comments as part of our continuous improvement process.
Exam content
The following testing objectives represent the specific areas of content covered in the exam. Use this outline to guide your study and to check your readiness for the exam. The exam measures your understanding of these areas.
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Supporting OVSAM (OpenView Storage Area Manager) (HP1-243) Exam Preparation Guide
Supporting OVSAM (OpenView Storage Area Manager) (HP1-243) Exam
Content
1.0 Storage fundamentals required to support OVSAM
? Describe the differences in terms of capacity, availability, and performance
� DAS (Direct Attached Storage)
� NAS (Network Attached Storage)
� SAN (Storage Area Network)
? Describe and give examples of terms and functionalities within a SAN
environment
� Physical interconnects
� Switch
� HUB
� Zoning
� Node
� Storage routers
� Homogeneous compared to Heterogeneous environments
� Topologies
? Identify the storage virtualization techniques on the various levels within
a storage solution
� Physical disk (LBNs)
� RAID (logical drives)
� Block level mapping within the SAN (example: VersaStor)
� Snapshot and Clones (point-in-time copies of logical drives)
? Describe Availability concepts for the listed components
� Disk (RAID)
� Controller (redundant hardware components, active/passive or active/active)
� Paths (Multipathing with failover capability)
� Sites (Data replication, controller or host based)
� Data (Backup)
? Identify the different RAID levels and describe their differences in terms
of availability, cost, and performance
� RAID 0
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Supporting OVSAM (OpenView Storage Area Manager) (HP1-243) Exam Preparation Guide
� RAID 1
� RAID 3
� RAID 5
� RAID 0+1
� RAID 6 (ADG)
? Define the criteria for selecting a particular RAID level in respect of the
I/O characteristic
� Random I/O, Sequential I/O
� Read, Write
� Large I/O, Small I/O
? Describe the type of caching techniques
� Read/Read Ahead
� Write Through/Write Back/Write Behind
� Cache placement and design
? Device Cache
? Controller Cache
? Battery backup
? Mirror Cache
? File System Cache
? Application Cache
? List and describe SCSI interconnect technologies used with HP StorageWorks Products
� Identify the different SCSI standards and distinguish between protocol and physical implementation
? SCSI-1
? SCSI-2
? SCSI-3
� Describe the listed SCSI terms and their relevance to configuration rules
? Fast, Ultra, Ultra-2, Ultra-3, Ultra320
? Narrow, Wide
? Single ended, HVD, LVD
? Target-ID and Priority
? Termination
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Supporting OVSAM (OpenView Storage Area Manager) (HP1-243) Exam Preparation Guide
? Connector types
� Describe the listed SCSI terms and their relevance to function and performance
? Tagged Command Queuing
? Synchronous compared to asynchronous data transfer
? Initiator and Target
? Bus phases
? Protocol overhead for different I/O Types
� Describe the target device addressing
? Host/Adapter
? Target-ID
? LUN
? List and describe FC interconnect technologies used with HP StorageWorks Products
� Identify Fibre Channel (FC) as one of the serial interconnects within SCSI-3
� List the key attributes of FC
? Standards
? Best of network and channel architecture features
? Serial transport
? Layered design
? The ability to be used with other layered protocols
? High reliability and availability
� Give examples of the different physical implementations of FC links and describe their different characteristics
? Multimode fiber
? Single mode fiber
? Copper
� Describe the optical characteristic of a fiber optic link
? Attenuation
? Dispersion
? Step index compared to Grade index fibre
? Latency on fibre links
� Describe the function and characteristics of the interconnect components
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Supporting OVSAM (OpenView Storage Area Manager) (HP1-243) Exam Preparation Guide
? GBIC, GLM
? Transceiver SFF, SFP
? SC, LC connector
� Describe the different topologies. Include associated interconnect hardware characteristics and the resulting port types.
? Point-to-point
? Loop
? Fabric
� Describe the loop initialization process and the resulting configuration constraints
� Describe the layered protocol structure of FC
� Describe the different classes of service and their impact on the data transmission
� Describe the Fabric- and Port-logon process
� Describe the WWID concept and mapping to Port-Target-LUN
2.0 The HP Product and Solutions Portfolio and where it is used
? Describe the differences between the various HP StorageWorks products and solutions and how they combine to fulfill ENSAextended.
? Describe the features and benefits of HP ENSAextended
� Controllable
� Resilient
� Extensible
? Describe the features and benefits of HP OpenView software solutions and components, including methodologies for implementation, restrictions, or limitations
� Storage Area Management
? OpenView Storage Area Manager
? Provisioner
? Command View
� Data Management
? Data Protector
? Media Operations
? EBS
� Availability Management
? Multi Pathing
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Supporting OVSAM (OpenView Storage Area Manager) (HP1-243) Exam Preparation Guide
? Array-based local replication
? Array-based remote replication
? Host-based replication
? Network-based replication
� Storage Virtualization
? VersaStor
? Virtual Replicator
? CASA
? EVA
? VA
� CASA Continuous Access Storage Appliance
? Replication
? Virtualization
� OpenView Products
? OpenView Operations
? OpenView Service Desk
? OpenView Reporter
? Network Node Manager
? Describe the features and benefits of HP network storage solutions and components including methodologies for implementation, restrictions, or limitations
� NAS
� MSA1000
� Virtual Array VA7×10
� Enterprise Virtual Array EVA3000
� Enterprise Virtual Array EVA5000
� HP-XP
? Describe the features and benefits of HP infrastructure solutions and components including methodologies for implementation, restrictions, or limitations
� iSCSI Router
� B Series Switches
� C Series Switches
� M Series Switches
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Supporting OVSAM (OpenView Storage Area Manager) (HP1-243) Exam Preparation Guide
? Describe the features and benefits of HP tape and optical components
including methodologies for implementation, restrictions, or limitations
� Single drives
� Autoloaders
� Libraries
� Jukeboxes
? Describe the features and benefits of HP Storage Services and methodologies for implementation, restrictions, or limitations
� Build
� Integrate
� Manage
� Evolve
3.0 Planning and Design to Effectively Deploy OVSAM Solutions
? Describe the proper approach and the steps necessary for the implementation and design of Storage Area Manager
� Describe the steps necessary to verify the SAN environment.
? Describe the SAN Verification Worksheet
? Describe the SAM Supported Components & Configuration
Guide used to verify the SAN
? List and describe other documentation used to verify the environment.
? Identify the key configuration files for installation
4.0 OVSAM Startup, installation, configuration & upgrade work
? Describe proper approach and the steps necessary to prepare OV SAM
for installation
� Describe the pre-installation tasks for installation.
? Apply patches or updates to Host and Server systems
? Install FCA and SNIA-Library updates
? Update storage and interconnect devices
? Ensure operating specific requirements for Storage Allocator
? Solve special requirements for Storage Optimizer
� Describe host requirements
? HP-UX; Solaris; AIX; Tru64
? Linux
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Supporting OVSAM (OpenView Storage Area Manager) (HP1-243) Exam Preparation Guide
? Windows
? Netware
? Describe the installation procedure
� Setup Assistant
? Database Setup
? Storage Domain
? SNMP Discovery Range
? Accountant currency type
? Host Agent Deployment
? Activate Storage Allocator
� Applying server patches and updating the host agents
� Storage Area Manager on the SMA
? Hardware requirements and limitations
? Software requirements and limitations
? Installation steps
� Licensing
? Licensing process
? License Units and Incrementals
? Explain the appropriate configuration steps for the customer environment
� DPI installation
� Installing Host Agents remotely
� Installing Host Agents locally
� Adding undiscovered hosts
� Activating Allocator using Wizard or CD-Media
� Associating unknown devices and inferred hubs
� Customizing OV SAM
? The Device Map
? Event Handling
? Renaming discovered devices
? Set up device-specific and global application links
? Configure passphrases
? Configure proxy devices
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Supporting OVSAM (OpenView Storage Area Manager) (HP1-243) Exam Preparation Guide
Configure the network environment
? SAN Hosts for DHCP
? Firewall support
? Multi-homed systems
nstall and configure SAM Manager of Managers
Integration with other HP OpenView applications
OV SAM applications
Storage Allocator
Storage Accountant
Storage Optimizer
Storage Builder
Storage Node Manager
Describe OV SAM upgrade
Sequence the steps necessary to upgrade Storage Area Manager.
Sequence the steps necessary to migrate the OV SAM Database
5.0 Perform proper management, troubleshooting and repair practices and procedures
Given a problem scenario, identify the cause of a Storage Area
Manager problem and identify hardware or software origin.
Sequence the steps necessary to troubleshoot Storage Area
Manager.
Describe OV SAM Core Services
Sequence the steps of the Device Discovery Process
Describe the Event Status Poller and Event Action Receiver
Process
Identify mapping and device association problems.
Identify utilities and aids that should be used when determining an OV SAM problem.
List visual symptoms for OV SAM problems.
Device Map
Event Panel
Resource Tree (examples: Veritas Volume manager, LVM)
Identify and determine Storage Domain problems.
Storage Systems
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Supporting OVSAM (OpenView Storage Area Manager) (HP1-243) Exam Preparation Guide
Interconnect Devices
Bridges and Tape Devices
SAN-Hosts
Describe tools and aids for troubleshooting
? DrSAM
? SAM-Tools
? Support Commands
? Log Files / Logging Levels
? Documentation, Online Resources
? bdec/Sherlock utility
? Sequence the steps necessary to properly manage and configure OV SAM applications
Storage Node Manager/Core Services
Describe how to configure triggers and actions
Describe how to manage Storage Area Manager events
Explain how to create customer views using Arbitrary Folders and Organizations
Describe how to display zoning information
Sequence the steps necessary to create and manage user accounts.
Describe mapping rules
Explain how to create Global Application and Device Links
Storage Optimizer
Describe Storage Optimizer dependencies for gathering metrics in a multivendor environment
Explain how to view host, interconnect, and storage device metrics (example: using the CLUI)
Sequence the steps necessary to create custom performance charts
Explain how to view performance trends and configure baselines
Describe how to schedule performance data collection and archives
Storage Allocator
Explain how to create security and organizational groups
Sequence the steps necessary to assign hosts and LUNs to groups
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Supporting OVSAM (OpenView Storage Area Manager) (HP1-243) Exam Preparation Guide
Describe the purpose and functions of the Special Unassign
command.
Explain the purpose, functions and features of Storage
Allocator
Define a rough host.
Define known limitations and OS interaction issues
Explain how Storage Allocator interacts with other security mechanisms in the SAN
Describe the Allocator log file locations and naming conventions
Storage Builder
Identify the key terms Storage Builder uses when reporting storage device capacity and host storage utilization
Sequence the steps necessary to schedule host data collection and to summarize capacity data.
Explain how to view and modify Storage Builder charts.
Sequence the steps necessary to display storage capacities for Organizations, Storage Devices, SAN-Hosts, Users, or Managed Directory
Explain how to manually restart Storage Builder data collection
Identify the key data collection files on the host for LUN file and directory
Explain the sequence of events during host capacity collection, and how to troubleshoot each part
Describe the limitations of Storage Builder reports
Storage Accountant
Describe how to create and manage Organizations, Accounts, and Service Levels
Explain how to assign LUNs to Service Levels.
Describe how to create organization, device, and service-level billing reports.
Sequence the steps necessary to set up the Accountant
Describe at what level accounting is done
Manager of Managers
Sequence the steps necessary to install and authorize a MoM
user account.
Explain how to add and view storage domains.
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Supporting OVSAM (OpenView Storage Area Manager) (HP1-243) Exam Preparation Guide
Describe how to view and manage events.
Describe how to view and manage Storage Domains
Explain how OV SAM MoM communicates to the domain servers
Identify the OpenView products that SAM can integrate with and the architecture used to accomplish the integration. Describe the benefits.
OpenView Operations
Which Software versions can interact together (with or without
SPIs)
OpenView Service Desk
OpenView Network Node Manager
OpenView Reporter
OpenView Internet Usage Manager (IUM)
Recommended training and study references
This section lists training courses and documents that can help you acquire a majority of the knowledge and skills needed to pass the exam. You must also gain the practical experience outlined in this guide
You are not required to take the courses listed in this section. However, HP strongly recommends that you attend the classes, participate in class labs, and thoroughly review all course material and documents before taking the exam, even if you believe you have sufficient on-the-job experience.
Instructor-led training
Use the information in this guide and the practical experience you have gained to determine your need for the instructor-led training.
Title Course Number How to Enroll
Introduction to SANs 16929 or NES2- SAN- FUNDMTLvA Internal
http://tslearner.den.hp.com/main_app.asp?
External
Americas:
http://www.hp.com/education/sections/service
_support.html
EMEA:
Check with your regional contact ASIA/Pacific: http://www.hp.com/go/onlinelearning/
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Supporting OVSAM (OpenView Storage Area Manager) (HP1-243) Exam Preparation Guide
OVSAM 3.x service
and support
9946 Internal
http://tslearner.den.hp.com/main_app.asp?
External
Americas:
http://www.hp.com/education/sections/service
_support.htmlEMEA:
Check with your regional contact ASIA/Pacific: http://www.hp.com/go/onlinelearning/
Conclusion
HP wishes you success in the HP Certified Professional Program and in passing the exam for which you are preparing.
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The HP HP1-243 certificates give you possibility to work in any country of the world because they are acknowledged in all countries equally. This HP HP1-243 torrent certificate helps
not only to improve your knowledge and skills, but it also helps your career, gives a possibility for qualified usage of HP HP1-243 exam products under different conditions. The
majority of companies in the sphere of information technologies require the presence of HP HP1-243 exams for the work in the company, and that makes obtaining this HP 050-649-(606a)
certificate necessary. Many IT specialists were not able to obtain the real HP HP1-243 certificate from the first attempt, which was the result of poor preparation for the
examination, using preparatory HP HP1-243 study guide of poor quality.
The leader among the providers of HP HP1-243 preparatory materials is products such as HP HP1-243 vce pdf Braindumps, HP HP1-243 Tutorial, HP HP1-243 Exam Questions with Answers, HP HP1-243
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materials market. All the HP HP1-243 value pack aids have been created by people who are personally familiar with actualtests HP HP1-243 Preparation Labs and who know all the
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